1. To have access to the patient rights and responsibilities established by this center
2. Be treated with respect, consideration and dignity
3. The right to effective communication
4. The right to be respected for your cultural and personal values, beliefs, and preferences
5. To be provided appropriate, security and privacy
6. The right to pain management
7. The right to access, request amendment to, and obtain information on disclosures of his or her health information, in accordance with law and regulation
8. The right to receive care in a safe setting;The right to information in a manner tailored to the patient’s age, language, and ability to understand
9. The center provides interpreting and translation services
10. The center communicates with the patient who has vision, speech, hearing, or cognitive impairments in a manner that fits the patient’s need.
11. To be free from all forms of abuse, harassment, or neglect
12. To be fully informed about a treatment or procedure, agree with their care, and the expected outcome before the procedure is performed
13. Have the right to be involved with all aspects of their care including refusing care and treatment and resolving problems with care decisions
14. Have the right to have access to spiritual care while at the center if desired
15. The organization respects the patient’s right to receive care in a safe setting
16. Appropriate information regarding the absence of malpractice insurance coverage
17. If a patient is adjudged incompetent under applicable state health and safety laws by a court of proper jurisdiction, the rights of the patient are exercised by the person appointed under state law to act on the patient’s behalf
18. If a state court has not adjudged a patient incompetent, any legal representative designated by the patient, in accordance with the state law, may exercise the patients’ rights to the extent allowed by state law

To see posted written notice of the patient rights in a place or places within the ASC likely to be noticed by patients (or their representative, if applicable) waiting for treatment.  The written poster will include name, address, and telephone number of a representative of the state agency to whom the patient can report complaints, as well as the web site for the Office of the Medicare Beneficiary Ombudsman

Patient disclosures and records are treated confidentially, and patients are given the opportunity to approve or refuse their release, except when release is required by law.

Patients are provided, to the degree known, complete information concerning their diagnosis, evaluation, treatment, and prognosis.  When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or a legally authorized person.

Patients are informed of their right to change their provider if other qualified providers are available.

Patients are given the opportunity to participate in decisions involving their healthcare, treatment, or services, except when such participation is contraindicated for medical reasons.

The center involves the patient’s family in care, treatment, or services decisions to the extent permitted by the patient or surrogate decision-maker, in accordance with law and regulation.

The center provides the patient, or surrogate decision-maker, with the information about the outcomes of care, treatment, or services that the patient needs to participate in current and future health care decisions.

The center informs the patient, or surrogate decision-maker, about unanticipated outcomes of care, treatment.  

Marketing or advertising regarding the competence and capabilities of the organizations is not misleading to patients.

Patients are informed about procedures for expressing suggestions, complaints, and grievances, including those required by state and federal regulations.

The patient has the right to voice grievances regarding treatment or care that is (or fails to be) furnished.

The patient has the right to exercise his or her rights without being subject to coercion, discrimination, reprisal, or interruption of care that could adversely affect the patient.

Services available at the organization

Provisions for after hour emergency care

Fee for services

Payment policies

Patient’s right to refuse participation in experimental research

Advance directives, as required by state and/or federal law and regulations

The credentials of health care professionals